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Rare, Hard to find, and out-of print music, books
AND MORE!

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Customer Service Page

Purchasing Information:

A secure ordering site is provided right here for your shopping convenience.

If you'd rather, you may contact me via E-mail at clint@branchranchmusic.com with the item(s) you're desiring to purchase, and I will confirm your final purchase price including shipping. (I ship worldwide, so be sure to tell me where you are)

Payment Method(s):

You may pay by credit card, personal check, money order, cashier's check, well-concealed cash (discouraged!), PayPal, GEMM, or Amazon.com payments. Most of these options are available right through the secure-order site. I encourage you to take advantage of the convenience of on-line ordering.

Money-back guarantee:

Of course, your purchase is 100% guaranteed. If you are not completely satisfied with your purchase, you may return the item(s) within 30 days for a full refund (including original shipping costs in US, however you must pay for the postage to send it back to me). Products sold as NEW - SEALED must be returned unopened to qualify for this guarantee, but contact me anyway if you're not happy after opening it (i.e. defective). Let me see what I can do for you.

For products labeled as Good or Fair, an extra guarantee applies: The disc is guaranteed to be 100% playable or it's FREE! That's right, I give you back ALL YOUR MONEY and YOU KEEP THE DISC!!! (Sorry, this offer applies to US residents only)

PLEASE CONTACT ME VIA EMAIL BEFORE RETURNING ANY PRODUCT!!! Please give me a chance to make it right, first.

Shipping Costs:

USA shipping charges:

Insurance/delivery confirmation is available upon request. You will only be charged the EXACT cost for the service(s) you request.

International shipping charges:

Our international buyers are very important to us!

Unfortunately, at this time you will be unable to use the checkout feature of this website. Please contact me via Email and let me know what item(s) you are interested in, and I will reply with a final price, as well as payment options for your purchase.

Product Condition Guidelines:

Here are the product condition codes, and what they mean:

SS Still Sealed : brand new, never used, still in plastic. No damage to the outer case unless specified in description.
M- Near Mint : as if you just opened the shrink wrap. No flaws, marks, or damage whatsoever.
EX Excellent : nearly flawless, but upon close inspection a very minor flaw (e.g. mark on disc, bend on booklet) or two can be discovered. A plus sign (+) appended to this rating indicates the flaw is EXTREMELY minor and may be even difficult to find. A minus sign (-) appended to this rating indicates in excess of a single minor flaw, and might be used in those rare instances where otherwise the product is in OVERWHELMINGLY mint condition.
VG++ Very Good ++ : Not often used by me, but would indicate a product that is nearly excellent, but may have multiple minor flaws.
VG+ Very Good + : A superior product, but with multiple easily-identifiable minor flaws.
VG Very Good : We are starting to move away from the "collectable" quality levels. All artwork is present, and intact unless specified in description. Product will show clear signs of use, but will still be generally pleasing aesthetically. Disc will be scratched or scuffed in more than one place.
VG- Very Good - : Product is still quite useable, but disc will show many scratches (the most common reason a product is here), or artwork will have some damage or marks (this will be specified in the description).
G Good - : Defect(s) to the product are becoming quite pronounced; the disc is very scratched (most common), or the artwork is damaged in some serious manner (this will be specified in the description). Not at all suitable for collecting, but it should provide an inexpensive way to otherwise obtain a copy of a particular item. Because of the higher potential for discs in this category to skip or be otherwise unplayable, they come with an extra-special guarantee (see the Money-Back guarantee section for the details) A plus sign (+) or a minus sign (-) may be appended to the rating to indicate variance within this class.
F Fair - : Exceedingly damaged product. Disc is nearly or completely marked or scratched, however it is still 100% playable. Like the discs in the category above, they are covered with the extra-special guarantee.
P Poor - : Data integrity compromised on the disc. One or more tracks stick or skip. None listed here, check my trash can.

Wish lists:

If there's a song or product you're looking for go ahead and Email me. Give me as much information as you can, and I'll be glad to do the research and check through my sources and see if I can locate it for you. I'll write you back with an estimated cost range, and you can decide if you'd like me to pursue it further. There is no charge for this service.

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