Customer Service

Excellence in Customer Service:

Purchasing Information:

A secure ordering site is provided here for your convenience. EVERYTHING I currently have in stock is listed here. You will also find many of my products available for sale at my storefronts on Amazon.com or GEMM Please feel free to shop at any of these other sites if you feel more comfortable dealing with them.

Payment Methods:

You may pay by credit card, personal check, money order, cashier's check, well-concealed cash (discouraged!), PayPal, GEMM, or Amazon.com payments. Most of these options are available right through the secure-order site. I encourage you to take advantage of the convenience of on-line ordering.

Your Satisfaction is Guaranteed:

Of course, your purchase is 100% guaranteed. If you are not completely satisfied with your purchase, you may return the item(s) within 30 days for a full refund (including standard US shipping costs, however you must pay for the postage to send it back to me). Products sold as NEW - SEALED must be returned unopened to qualify for this guarantee, but contact me anyway if you're not happy after opening it (i.e. defective). Let me see what I can do for you.

PLEASE CONTACT ME VIA Email BEFORE RETURNING ANY PRODUCT!!! Let me have a chance to make it right, first.

Shipping Costs:

Shipping costs are now calculated by weight. This enables us to offer international shipping, as well as discounting shipping costs for multiple item purchases.

Affiliates:

We have a GREAT selection of hard-to-find items, but we know that we don't have everything. So if you can't find what you're looking for here, please check out some of our affiliates.

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